The Polizzi Clinic is a busy non-profit mental health clinic that provides critical services to low income, uninsured individuals so they are able to work, support their families, and achieve success. Our long-term goal is to improve individual’s overall mental health thereby decreasing health-related poverty and homelessness in our community.
Ideal characteristics in a candidate: acts professionally; does well in a fast-paced environment; ability to think critically; able to deal with stressful situations using emotional awareness and emotional intelligence; is reliable; is confident in face-to-face conversation as well as telephone communications; able to work independently; has a positive attitude. Experience in a medical office is required and mental health experience is strongly preferred.
Must be able to work Monday, Wednesday, and Thursday from 8am-5pm. An additional 4 hours of admin time may be scheduled on Tuesday or Friday, depending on the availability of the applicant.
Responsibilities
• Answers calls and check-in patients
• Manages and oversees patient and provider scheduling
• Maintains patient files
• Verifies that patients are eligible for services
• Submits medical record requests
• Ensures patient reminder calls are made
• Maintains patient demographics and outcomes database
• Helps patients enroll in and maintain medication assistance applications
• Maintains adequate program, clinic and office supplies
• Coordinates and oversee translation
• Generates reports
• Maintains a clean environment in-between professional cleaning services (stocking paper products, light cleaning, vacuuming, etc.)
• Other duties as assigned
Qualifications
• High School diploma or equivalent
• Medical office experience, mental health experience preferred
• EHR experience
• Proficiency in Microsoft Office
• Ability to read, write and speak fluently in Spanish and English required
To Apply: Email resume and cover letter to director@polizziclinic.org
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